MORIMOTO WARRANTY AND RETURN POLICY
Morimoto Warranty and Return Policy
Please refer to the products listing page for specific warranty information, as it varies depending on the brand, configuration, etc. All warranties are non-transferable and are only applicable to the original purchaser. We cannot handle warranty claims for parts purchased elsewhere, even if we are a distributor for that same product. If it was purchased through a dealer, that dealer must handle your claim directly.
From the date of original purchase, you will have 45 days to apply for a return for a refund. You have 60 days to apply for an exchange for another product.
Refunds will be issued back to the original payment source. If you paid with a gift card or store credit, your refund will be issued in the form of store credit. Whether or not you originally paid for shipping, all shipping costs are non-refundable, and will be deducted from the refund amount. Please note that it may take 2-5 business days for credit to appear in your account.
The following fees will apply:
Tier 1: Perfect condition. (Unopened & like-new) = 90% refund or 100% store credit.
Tier 2: Needs Refurbishment. (Product like-new, needs new packaging) = 80% refund or 90% store credit.
Tier 3: Not Salvageable. (Product & packaging both damaged) = 70% refund or 80% store credit.
Parts may be exchanged if they are in like-new condition with their original unopened packaging for credit towards anything else in-stock. If your returned part(s) cannot be restocked as "new" we reserve the right to deny the exchange or apply only a partial credit towards your new items. If you need to make a rushed exchange, you can order the new part first and then return the original for a refund without being subject to any restocking fees on the "exchanged" item.
Exclusions – The Following Products Cannot Be Returned or Exchanged
- Products that have been physically or aesthetically damaged or modified during installation
- Custom parts such as etched lenses, assembled Super7s, or tuned projectors
- Philips or Osram HID or LED bulbs with broken security seals
- Products purchased from the Closeout's category
- Special orders, i.e. any item that is not normally found in our online catalog
If the manufacturer has discontinued an item, the current equivalent of the same product will be offered as a replacement, and if logical to do so, we will offer 50% off a second unit to match. If no modern equivalent exists, we will issue you store credit equal to what you originally paid.